Let customers speak for us
from 2 reviewsGreat customer service
We had absolutely the best experience purchasing a new setting for my engagement ring diamond. Mia was so friendly, listened to all our requests, and offered her years of knowledge to help guide us to the best option. By the end, it felt like we were family and she truly cared about making sure we were happy and had exactly what we wanted. We picked up the ring this weekend and to say we were blown away is an understatement. It's the most perfect, amazing, stunning ring ever!! I cannot recommend M Robinson enough but particularly Mia- for the most enjoyable and thoughtful jewelery buying experience. Wish I could give 10 stars!!!
Jasmine and team were great! I’ll definitely recommend and come back anytime
I was looking to get a sentimental ring resized smaller and these guys did the trick. I originally brought the ring to the store it had been purchased at and was told that a resize would be impossible because it was a “patterned band” and any adjustments would ruin the pattern. But I had no such issues here. They got my ring back to me in perfect condition, less than two weeks later, and you would have no idea it wasn’t the original size! Somehow the pattern is still perfectly intact, I cannot find where any adjustments were made. Priced very reasonably, and lovely people all around.
Finally made it into M. Robinson and had a fantastic experience. I reached out online with a question, and Jasmine’s response time was incredible. From that first message to the moment I walked out with my new watch, she was there every step of the way, making the entire process easy and enjoyable. If you get the chance, stop by and check them out—you might even be greeted with a great drink while you shop!
Excellent experience from start to finish. Angel was fantastic—friendly, knowledgeable, and took the time to answer all of my questions without any pressure. He made the entire process enjoyable and professional. I highly recommend working with Angel and the team, and I’ll definitely be back.
The best jeweler in Austin/ Lake Travis. Their selection of designer jewelry is unimaginable! Jasmine has been taking care of me and she is a blessing to work with. Highly recommend visiting their store.
Went in to have my watch sized. They took care of it right away. Very courteous staff
Excelente lugar Jazlynn una Excelente atención satisfecha con mis compras un lugar donde encuentras mucha variedad y Excelentes precios
Donly was super helpful, friendly, and very knowledgeable.
I came in for a watch repair and ended up having such a wonderful experience thanks to Jasmine! She was incredibly kind, patient, and helpful. She let me try on several different rings and took the time to explain the differences between them without ever making me feel rushed. I genuinely enjoyed chatting with her and left feeling much more informed. Excellent customer service. I’ll definitely be back and look forward to working with Jasmine again!
I had a great experience with Saleem Noorani at M. Robinson Jewelers in Bee Cave, TX. We were upgrading my 10-year engagement band and inquired about several Tacori ring settings and the customized design process. Saleem spent 2 hours with us viewing settings, answering questions and stayed in touch throughout the next week to ensure I had all information needed to make a decision. I recommend this jeweler for its large selection and for the knowledgeable assistance we received from Saleem.
I had such a wonderful experience working with Jasmine at the jewelry store. She spent so much time helping me pick the exact necklace I was envisioning and was incredibly patient throughout the entire process. She carefully explained the different diamonds, their quality, and helped me understand all the options without ever making me feel rushed.
Her knowledge, professionalism, and attention to detail truly stood out, and thanks to her guidance, I ended up with a beautiful and unique piece that I absolutely love. She made the whole experience feel personal and special. I highly recommend asking for her if you’re looking for someone who genuinely cares about helping you find the perfect piece.
I needed my engagement ring resized and M Robinson did an amazing job! My ring fits perfectly and looks brand new after having it for over a year. I couldn’t be happier with the results! The team at M Robinson is so knowledgeable and friendly - I highly recommend working with TK or Jasmine for any of your fine jewelry needs!
Jasmine was a delight to work with. She helped me explore the various time pieces and secure a lay away on one of my grail watches. Highly recommend this store!